National Centre for Autism and Mental Health Privacy Policy

Our contact details

Name: National Centre for Autism and Mental Health
Address:
Phone Number: 07545 190915/07595 639526
E-mail: enquiries@ncamh.co.uk

The type of personal information we collect

We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To process your course registration and deliver the training you have requested.
We also receive personal information indirectly, from the following sources in the following scenarios:
• Google Analytics and other website analysis tools
We use the information that you have given us in order to improve our website and the way we deliver our courses.
We do not share this information with other organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@ncamh.co.uk
(b) We have a contractual obligation.

How we store your personal information

Your information is securely stored.
We keep your personal details and courses attended for 5 years from your last interaction with us. We will then dispose your information by removing you from our databases

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@ncamh.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@ncamh.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk